Acu30 Privacy Policy — Protecting Your Data
Your privacy is our priority. This policy transparently explains how acu30 collects, uses, stores, and protects the personal information of users in Malaysia.
Effective Date: 1 January 2026. Continued use of the acu30 platform constitutes your acceptance of this policy.
Information We Collect
Acu30 collects several categories of information when you register or use our platform. All data collection is carried out lawfully and is intended to deliver better services to Malaysian users.
Full name, email address, phone number, date of birth, and encrypted password provided during registration. This information is required to verify your identity and manage your account.
Device type, operating system, browser type, IP address, and access log data. This information is used to diagnose technical issues and optimise platform performance across all devices.
Records of deposits and withdrawals in MYR, payment methods used (such as TNG eWallet and FPX), and transaction history. Bank account numbers are stored in masked form for security purposes.
Games played, session duration, betting patterns, and interactions with platform features. This data helps us personalise your experience and identify any unusual usage patterns.
Purpose of Data Use
Acu30 uses collected information solely for the following purposes:
- Processing account registration, identity verification, and user account management.
- Processing financial transactions in MYR, including deposits, withdrawals, and bonus payouts.
- Providing customer support and responding to enquiries submitted through the platform.
- Sending important notifications related to your account, security, and policy changes.
- Detecting and preventing fraud, account misuse, and unlawful activity on the platform.
- Personalising the user experience based on preferences and usage history.
- Complying with legal obligations applicable in Malaysia.
Cookies & Activity Tracking
The acu30 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our website.
Required for core platform functions such as login session authentication and security. Cannot be disabled.
Collecting anonymised data on how users interact with the platform to help us improve our services.
Saving your language, layout, and other preferences so your experience stays consistent across sessions.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain features on the acu30 platform.
Data Storage, Security & Sharing
Security & Data Storage
All user data is stored on servers protected by SSL encryption and multiple layers of security. acu30 enforces strict access controls — only authorised personnel may access personal user information, and all access is logged for audit purposes.
Active user data is retained for as long as the account remains active. Once an account is closed, information required by law is retained for the period stipulated by applicable Malaysian regulations, then securely deleted.
Third-Party Sharing
Acu30 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information may be shared only in the following limited circumstances:
- Authorised payment processors to facilitate MYR transactions.
- Technical service providers that support platform operations, subject to confidentiality agreements.
- Malaysian legal authorities where required by court order or applicable regulations.
User Rights, Policy Changes & Contact Us
Right to Access, Rectification & Erasure
As an acu30 user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If any information is inaccurate or outdated, you have the right to request a correction via your account settings or by contacting support.
- Right to Deletion: You may request the deletion of your personal data, subject to any active legal requirements or contractual obligations.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
Changes to the Privacy Policy
Acu30 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Users will be notified of any significant amendments via in-account notifications or email. It is the user's responsibility to review this page periodically.
Contact Our Privacy Team
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the acu30 support team at [email protected]. We are committed to responding within a reasonable timeframe. For general enquiries, you may also visit our FAQ page.
Your Data, Your Control
Acu30 is committed to protecting the privacy of every Malaysian user. Register with confidence and enjoy a safe entertainment experience with us.